Refund Policy

Refund and Returns Policy

  1. Introduction

At Akash Enterprises, we strive to ensure our customers are satisfied with their purchases. This Refund and Return Policy outlines the conditions under which returns and refunds will be accepted.

  1. Returns

2.1. Eligibility for Returns

  • Products must be returned within 1 day of the purchase date.
  • Products must be unused, unopened, and in their original packaging.
  • A receipt or proof of purchase is required for all returns.

2.2. Non-Returnable Items

  • Opened or used products.
  • Products not in their original packaging.
  • Products damaged due to improper handling or storage by the customer.
  • Perishable items, unless they arrive damaged or defective.
  1. Refunds

3.1. Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

3.2. Late or Missing Refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at info@akashenterprisesindia.com.
  1. Exchanges
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your email] and send your item to: [your address].
  1. Shipping

5.1. Return Shipping

  • To return your product, you should mail your product to: Tricity Symphony, Sector 34C, Kharghar, Navi Mumbai, Maharashtra 410210 India.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5.2. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

  1. Contact Us

If you have any questions about our Refund and Return Policy, please contact us:

  • Email: info@akashenterprisesindia.com